We are committed to provide a good service at a quality to satisfy our customers.
Our Motto are:
- Being honest in all our dealings
- Being realistic about when we can start the work and how long it will take to complete
- Telling customers about any call out fees before coming.
- Keeping appointment and reach on time
- All works will be undertaken through a legal agreement where our customers would have the peace of mind.
- Keeping customer’s expectations in picture about all the aspects of work undertaken
- Returning phone messages promptly
- Dealing with complaints promptly and professionally
- Being courteous and we do not tolerate threatening behaviour, verbal and physical abuse towards our customers and workers
- Giving valuable realistic advice to customers to meet their expectations.
- when working in customers property we respect customers privacy and believes
- Most important is to listen to our customers and provide the service they want